Frequently Asked Questions
Everything you need to know about our handcrafted fashion and services.
Are all Jaz Hand Made products truly handmade?
Yes, every piece in our collection is handcrafted by skilled artisans. We prioritize traditional techniques and meticulous attention to detail to ensure each garment is unique and of the highest quality.
How long will it take to receive my order?
Since our items are handmade, please allow 3-5 business days for processing. Standard shipping typically takes 5-7 business days, while express options are available at checkout.
What is your return policy for handcrafted items?
We accept returns within 30 days of delivery, provided the item is in its original, unworn condition with tags attached. Please note that custom-made or personalized orders are final sale.
How do I care for my Jaz Hand Made garments?
To preserve the integrity of the hand-stitched details, we recommend hand washing in cold water with mild detergent or using a delicate dry cleaning service. Always air dry away from direct sunlight.
Do you offer international shipping?
Yes, we ship our handmade fashion worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure shopping experience.